Frequently Asked Questions
General Q: I’ve got a lot of choices for printing and graphics. Why work with J and J?
A:
There’s a bunch of reasons! Here’s a few: First of all, we can handle ALL of your printing needs – we aren’t limited to specific formats, sizes or styles of printing. Secondly, because we have over 24 years in the printing and graphic arts business, we are experts in getting your work produced in the most cost effective and timely manner. Find out how.
Call our customer service department to speak with one of our specialists to answer all of your questions 518.755.7073.
Q: How do I place an order?
A:
The best way is to email your file to our Customer Service Department (orderdesk@jjprintsolutions.com) and specify your requirements. Or you can call us at (518) 755-7073 and speak to one of our customer service specialists.
Call our customer service department to speak with one of our specialists to answer all of your questions 518.755.7073.
Q: I’m ready to send my art work. What file types do you support?
A: We support most major file types including TIFF, EPS, JPEG and Adobe PDF.
Call our customer service department to speak with one of our specialists to answer all of your questions 518.755.7073.
Q: What is your turnaround time?
A: Depending on the item, we usually work within five business days. Rush orders are usually available. Give us a call immediately at 518.755.7073 if you have a rush order!
Call our customer service department to speak with one of our specialists to answer all of your questions 518.755.7073.
Q: So you can print my business cards and my large format banners?
A: Absolutely! That’s what makes us special.
Call our customer service department to speak with one of our specialists to answer all of your questions 518.755.7073.
Q: Can you do short runs if I don’t have a need for large quantities?
A: Yes. We can do as few as one or tens of thousands.
Call our customer service department to speak with one of our specialists to answer all of your questions 518.755.7073.
Q: How do you compete on price?
A: We work within your budget. As “cost” is always a concern, we can determine the perfect solution (including things like the right type of paper, the number of colors to be used, the perfect finishing, and more).
Call our customer service department to speak with one of our specialists to answer all of your questions 518.755.7073.
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